Working for us - FAQsIf you have a question about working with us, hopefully you'll find the answer here.
What happens once I've created an account on the registration system?
Don’t worry your details will be safe with us, once you have created a profile you will be taken to the inside of the registration system. Here you can find out more information on all of the events that we have on offer for you to work at,
We also require you to add in your relevant qualifications so we can know a bit about the background and experience that you have. Once you have done this you will be able to sign up to work at our events.
How many events can I register for?
You are able to register for as many events as you like. Please do be aware of the different registration statuses – you may not be required to work at every event you apply for so ensure you check your e-mails on a regular basis for any registration updates/changes and the final details e-mail.
We would also ask that you are mindful of registering for events that are many months away unless you are confident that you will be able to attend.
What happens once I’ve registered for an event?
Depending on the status of the event you have registered for will depend what happens next. We have different registration statuses to help manage our staff recruitment. Details of our different registration statuses and what they mean can be found within the registration system.
Once your registration has been confirmed for any given event you will be contacted by the person responsible from Swim Safety with further details. Final details, including details of the venue, timings, pay, parking, access and what kit you’ll require will be communicated to you via email, normally between 2 weeks – 10 days prior to the event – so don’t worry if you’ve not heard anything before this time.
Unless you tell us otherwise, if your registration status is ‘Registered’ for any given event we assume you will be attending. If this is not the case it’s really important you let us know ASAP so we can offer your position to someone else.
How much does each event typically pay?
Pay is worked out on an event by event basis and this will be communicated to you in the final details email you receive. If you would like to get an idea on the rates of pay for a particular event before registering then get in touch and we can give you an indicative idea of the rate of pay.
It’s worth noting that rates of pay may change as they depend largely on the duration of the event, which is not always known by the organiser until closer to the event. This is one of the main reasons we are unable to publish rates of pay when events open for registration.
Do you provide kit and equipment?
There are some roles that have essential kit and equipment requirements (e.g. dry-suits / wetsuits). We do not provide personal kit and it is expected that you bring what is needed yourself based on the role you sign up for. The safety kayak team members for example are responsible for bringing their own boat and paddle, along with buoyancy aid and dry-suit.
If you have applied for roles such as these but do not have the relevant kit please let us know and we may be able to source something for you to borrow. You will find more role specific kit and equipment requirements inside the registration system.
There is no formal uniform; we merely ask that you dress suitably for the role you are going to be performing during each event.
Do you provide accommodation?
Accommodation is provided for some events; however, this is the exception not the rule. For the vast majority of events we cannot provide accommodation – which is one of the reasons we try to recruit locally as far as possible.
Having said that, many events are now offering camping facilities to participants; which we may be able to piggy back onto. Therefore, if you would like to attend a particular event and need help with accommodation do let us know and we’ll happily see if we can include you in any existing arrangements the event organiser has but there are no guarantees with this.
Will my travel expenses be paid?
No, generally speaking travel expenses are not paid. We ask that you are realistic when it comes to registering for events, if the event is in West Wales and you live in Brighton unless it’s practical for you to travel there yourself please don’t assume we will be able to assist with transport.
We attempt to recruit locally in order to keep all travel costs to a minimum, parking is usually free and car sharing is an easy way to reduce the cost of travelling – so try and get your friends involved!
The event details section of each event on the registration (drop down) will state whether travel expenses will be covered.
Do I need to supply my own snacks/meals?
Most events offer some type of food/snacks for the staff working at the event; this may be a packed lunch, food vouchers or a bacon roll! Exactly what is on offer at each event will be communicated to you in advance.
We do advise that you bring your own snacks and water as the days are sometimes long and food is often only available at certain times.
How old do I need to be to work?
You must be 16 years old in order to work at our events. However, for insurance purposes some events have a minimum age of 18 years old.
Am I taxed on my earnings?
As you are classed as a freelancer (or self-employed) rather than a Swim Safety employee we do not deduct tax and NI contributions from any pay due to you at source. Instead, you will need to make any necessary arrangements to declare the earnings to HMRC and make any necessary tax or NI payments due.
When working for Swim Safety you are considered a ‘freelancer’ from a legal perspective. This means you must take responsibility for any tax or national insurance contributions that may be due to HMRC.
We ask that you submit an invoice to us after each event you have worked. We provide a template for you to use but this is optional. You are welcome to submit your invoice in any format.
As far as practically possible we try to ensure you are operating in safe conditions that comply with all relevant employment regulations and that your working day allows for suitable and adequate rest breaks.
We ask that you respect the company and everyone working as part of the team. We endeavour to create an enjoyable, friendly, professional working environment and ask that you do the same in return.
Please have the courtesy to notify us if you can no longer attend an event so we are able to offer that role to someone else.
Perform your allocated role to the highest standard and contact the event manager (on-site) should you have any concerns or constructive criticism that you wish to share. Most importantly, enjoy yourself.